Most people will see this problem after restore iPhone software or Update iPhone software.
And then, when the iPhone connected to the computer, iTunes says:
The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone.
Please insert the SIM card that came with your iPhone or visit supported Carrier’s store
to receive a replacement SIM card.
If your iPhone is not Factory Unlocked (FU), but you are using unofficial SIM card in the iPhone, you will get this message after restore/update iPhone software, unless you either insert compatible sim cards or continue read this post.
So, how to fix “The SIM card inserted in this iPhone does not appear to be supported” error on iTunes?
iTunes showing this error because your iPhone is requiring activation.
- A simple solution to fix this incompatible sim card issue is: jailbreak the iPhone with software that support hacktivation.
On 3rd November 2009, Hacktivation support was added into blackra1n’s improvement.
Hence, you can resolve the sim card issue on iTunes by reading Tutorial Jailbreak iPhone 3.1 Firmware using blackra1n
If the error still occurs even though your iPhone is jailbroken and unlocked, you may try these tips:
- If your iPhone software was update accidentally, try to put iPhone into DFU mode, restore/update your iPhone software/firmware/OS with shift and restore method, then re-jailbreak it.
- In rare case, you might be able to resolve this problem by updating the unlocker app (i.e. ultrasn0w, blacksn0w) which was used to unlock your iPhone.
Related posts:
[...] 8. Congratulations. Now, your iPhone software has been updated to a newer version. If you are using un-official SIM Card on your iPhone, you will get error message on iTunes which saying that your inserted SIM card in iPhone doesn’t supported. [...]
iTunes syncing was working after unlocked, and active with another carrier.
It is still unlocked I am able to place and accept calls, but its not syncing.
It gives this error. I don’t know where my old att sim is.
The weird thing is that the other day, all my apps got alphabetized.
Have you tried backup your iPhone, update to a newer version, then re-jailbreak and re-unlock it?
Hey I’m in the same boat and want to re jailbreak my iphone to fix it, however because iTunes is displaying this message it won’t let me launch 3.1.2 firmware to update it, so if I can’t get the new firmware on it how do I fix it? =S – iPhone is currently working and unlocked on 3.0 with ultrasn0w however it still won’t let me sync and this is what i’m trying to fix.
You need to put your iPhone into DFU mode.
Then, you will see restore button.
hello…I use blackra1n for unlocking my iPhone 3GS but always when I close and open the iPhone it wants me to connect the phone to the iTunes…I dont know why ?!! looks like the phone opens in DFU mode..
any one know why?
Thanks
Hi Ross, it’s called tethered jailbreak.
We need the jailbreaking tools in order to get iPhone 3GS fully jailbroken.
My problem is that I got an Iphone from a friend. And after reinstalling it, I cant get in to it. It says that I need a supported sim card. So I can’t use it at all.
I have tried thousands of times jailbreaking it by using Blackra1n. But I can’t complete it because I need the supported Sim card.
Did you successfully jailbreak it?
You don’t need supported SIM card to jailbreak, simply run blackra1n, then “supported sim card” error on iTunes will be dissappear.
Hi there. I have an iphone 3G Modem firmware 02.28.00
It was jailbroken for me in UK when brand new(I don’t know which prog was used but I have Cydia and Installer). I am abroad now for a year and not going back to UK straight away so I need help here if you can. I have never updated the phone software again after that. Never had any problems until today. As usual, had my MacBook software update done(iTunes was updated too – maybe that is the problem?) and then connected my iphone. Got the message “SIM is not supported blah, blah, blah…” The phone is working fine otherwise. Calls, texts and everything else are not affected. The only thing is that I can’t update my music, pics and calendars. Please advise what to do. Should I update my iphone Modem firmware? I know that newer software is better but I am worried that I won’t be able to do everything correctly and might block my iphone to “unusable” state. All I want is a minimum of changes – just to get the iphone to upload music, pics and calendars. If you believe that I should update the Modem firmware – I really want to have all the latest features – please tell me how and what firmware to update to(what’s unlockable now?), what programs to use and everything else.
I would really appreciate your help with this.
Cheers!
Hi Siaerhei, you can update your iPhone 3G software without problem.
It was unlockable by using blackra1n, also hacktivate your iPhone so you can sync musics, videos, etc to your iPhone.
However, upgrading your iPhone software will affect to apps on your iPhone. Some apps may not work if it doesn’t have updated version for the new firmware.
Oh, one more thing. I don’t have any UK sim cards with me.
Cheers.
Thanks for that Ryan. However I am not sure it was blackra1n. Redsn0w or something else… How do I update my jailbroken unlocked iphone with new firmware? Which firmware to use? And how to unlock it again to any SIM?
Cheers
Shall I update it via iTunes?
I recommend you to read this: http://iphoners.org/howto-update-iphone-software-shift-restore/
hi. i just got apple iphone 8gb of ebay. from ny us. it come with no sim card so do u think i can use it with any sim card i dont wont to go out and buy one for northink can anybody help plz
Yes, you can.
Simply read the jailbreak and unlock tutorial.
my iphome 3gs was jailbroken for a month it was working fine, except wen i turn it off i had to jailbreak it again.so I seen an app that sed enebale tethering for 3gs. i installed it n rebooted but wen i connected to itunes it gave me the “itines error messgae” i jailbrokE it again n myfone is fine but i cant access itunes pleasee HELP!!!
What app did you use to jailbreak your iPhone?
i used blackra1n
nah but i coulnt wait for an answer…
so i just restored my iphone o factory settings and started over with blackra1n again n its working just like b4
I have just used blackra1n after getting the “SIM not support ” message in Itunes. My Iphone has been rebooting for about 10 mins according to the PC but the iphone screen is blank any ideas??
Does it take this long the jailbreake was very quick i got all the relevent messages and it was successfully but still re-booting according to PC but blank screen on iphone??
Help
hi, i am stuck under the same issue after restoring my iphone but i dont have an att sim card.. If I borrow one from a friend will my iphone unlock, so i can at least get into the apps?
THANKS!
Hello.. I have a iphone 3gs from the states and need to activate and unlock it ifor use elsewhere.
I have tried EVERYTHING and I am still stuck on the itunes logo /emergency call screen.. it only lets me make emergency calls.
I believe i accidentally updated the software to 3.1.3 when i first connected the iphone.. is there any way to go back? I have tried the shift restore and it doesn’t work it says “This device isn’t eligible for the requested build”
Please HELP!
Thanks so much!