Nov 13
Here are solution if you get error message in iTunes: ‘An unknown error occurred (13019)‘, when you are trying to sync your iPhone OR iPod,
- Delete Voice memos in your iPhone and iTunes. Then try sync your iPhone OR iPod again. It should works.
Voice memos is causing the error (13019).
If you don’t want to delete your voice memos.
- Un-check voice memos in Music tab in iTunes. Then it will not sync the voice memos to iPhone.
- Some people also success to fix error 13019 by uncheck the music tab in iTunes, then sync it. When done, re-check the music tab in iTunes, and re-sync.
- If none of those options work, try to restore your iPhone (backup all data before do this).
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Nice THNXX ALOT !!
Thanks
THANK YOU SOO MUCH, i thought my ipod was dead, but i came across you guys and you helped, thank you so much again.
Cara você salvou minha vida!!!!!
Já tinha tentado de tudo com meu Ipod nano 4Geraçao…seguindo os conselhos do pessoal na net.
Mas bastou eu desmarcar o guia de músicas, sincronizar o Ipod, remarcar algumas músicas e sincronizar de novo e…Mágica!!
Tbm tinha apagado um memorando de voz!!!
Valeu mesmo
pleaseeee helpme someone my iphone still write error im was do aall only restore noo..i dont wana lose aplication and musiccccc
(( please help me and write nme on email or icq 447220768
thanks helped alot
The same can happen if files have been moved (or is not reachable), so iTunes can not find them at the expected location during sync. Maybe some encoding (character set) problems in the path cause the same problem as well – I’ve seen indications of this, but I am not sure.
If this has happened once for a file, iTunes remembers that it is a problem-file, even if the file is restores to the original location or becomes reachable again. This status is indicated with a (!)-icon in the left-most column of the details view of the library.
To fix this, either delete the files from the library (in the iTunes GUI) and add them again. Or alternatively, open the ‘Info’ dialog for each problem-file separately and close it again. If the file can not be found iTunes will warn about this. If it has previously marked it as a problem-file, it will find out if the file is now available again. The multi-select Info dialog can NOT do the same trick (unfortunately)…
Interesting. Thank you for additional info.
Thanks, this is what helped me! I didnt have a problem with my memos, only with (!) songs! I deleted them and the syncing was perfect!
Ulrik,
I can’t thank you enough. I have struggled with my ipod not syncing. I won’t go into the whole saga but it has involved hours and hours on the phone with Apple support and my ipod being returned where they found that it worked fine and they couldn’t recreate the problem. Following your suggestions, I have finally managed to sync my ipod touch without error messages.
I managed to find all the problem files in my music and deleted them, but I had to deselect all my podcasts because there must be some problem files in there too that I am unable to find. As soon as I did that it all worked again.
Thank you again – I am one very grateful and happy girl who is off to enjoy her ipod for the first time in months.
thanks alot bro [uncheck the music tab in iTunes, then sync it. When done, re-check the music tab in iTunes, and re-sync.] DOING THAT WORKED FOR ME
thankk you sooo much people!!!!
you guys are awesomeeee
EM MA GAWD!!
THANK YOU SO MUCH!
I DONT KNOW WHAT I WOULD HAVE DONE WITHOUT ALL THOSE NEW STUFF FROM ITUNES!
THANKS HEAPS!!!